All those Important Questions

How to measure your head for a hat?

Lina Stein Measure head
  1. If you are wearing your hair up, let it down so you can get an accurate measurement. We normally have our hair down when wearing hats.
  2. Use a soft tape measure and wrap it around your head, positioned mid-forehead, parallel to the floor, around the widest part of the skull and just a thumb-width above the ears. Not too tight, not too loose. Just place the tape where you imagine the hat should. There should be a tiny bit of bit of movement.... but only a fraction!
  3. Measure your head in centimetres as this is more accurate and repeat this process 2 more times.
  4. If you find your measurements in between take the largest of the 3 measurements to be sure.There is sometimes a tiny bit of shrinkage as the sweatband inside your hat will absorb moisture and adjust slightly to your head shape.
  5. Find your size on the hat size chart and write it down. Sizing charts vary around the world somewhat but below is one we find very accurate.
Lina Stein Hat size chart

 

How do I order a Custom-made hat online?

Now that you have viewed the hats on offer, the next step is to order a unique Lina Stein. Each hat is unique in its making and has an individual touch added. All hats are hand made in our WESTPORT workrooms, using quality materials and the highest level of craftsmanship.
Custom made head-wear is our business, so feel free to contact us with any special requests, custom colours or similar, and we will do our best to make you happy!
Online shopping is a great asset and is time-efficient, but you can always make an appointment for expert advice, or to see the hats in person.

Ordering Online

  1. Log in and create an account before purchasing from the store. This ensures your delivery and contact details are at hand, and allows you to check your orders and to receive special offers. Your personal information will not be used for any other purpose. Please see our Privacy Policy.
  2. Browse through the product pages. You can select quantities, sizes and colours that are featured on the shade cards at the same time. If the colour you would like is not listed, please click on the CONTACT US
  3. Turnover time is generally 2-4 weeks as the hats are hand-made. LIMITED EDITION hats are in stock and can be shipped promptly. These details are be displayed on the product page. If you have a special date you require your hat for please click the CONTACT US button on the product page and we’ll get hatting!
    Postage costs outside Ireland are not included in the listed product price and are listed here and at your checkout
  4. Once you have made your selection proceed to your CART and complete the payment details. Payment is by credit card, debit card, Mastercard, GPay or PayPal. You will receive payment confirmation by email and then receive details about the shipping.
  5. Your hat will be lovingly packed in a secure hat box and posted by Lina Stein personally.
  6. Once the hat has been dispatched you will receive a confirmation email detailing the expected arrival date.

 Please read our policies -Terms and Conditions and Refunds before ordering.

 

How do I look after my hat?

Lina Stein hats and headpieces are handmade in Ireland to the highest standard and must be treated with love and care.

  • When not in use, always store your hat upside down in a hat box, with brim and trimmings supported by tissue paper, just like when you received it
  • Store the hat in a dark, dry place and keep it out of the sun for prolonged periods to avoid fading.
  • Avoid rain, moisture as these can ruin it's shape and colour.
  • Don't overcrowd the hat box
  • Be gentle when handling/putting on your hat  to avoid misshaping the brim and trims.We don't want you to have a hat  a kink in the brim or with bent feathers
  • Give you hat the occasional light dusting with a soft clothes brush to remove fluff and bits. Remember to always be gentle.
  • Give your felt hat the occasional light brush-up with the clothes brush and remove the dust with sticky-tape wrapped around your hand ( sticky-side up!)